Benefits:

Bonus based on performance
Competitive salary
Paid time off
Training & development

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

Benefits/Perks:

Base Salary + Bonus Opportunity: Performance-based commissions
Great Work/Life Balance: No required overtime, no nights, no weekends
Time Off: Paid holidays and accruable vacation
Flexible work schedule: Can accommodate midweek appointments
Paid New Hire Training: Onboarding includes learning alongside a trained technician
Company Car: Each technician drives a branded company vehicle for job duties
Tools Included: All necessary tools and product are provided
Learn a New Trade: Develop skills in a brand new emerging trade
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Small Business: Local business with an owner who works alongside the team each day
Mentorship Opportunities: Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist to questions

Our Core Values:

Serve Others
Be a Problem Solver
Trust the Process

Our Mission:

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Job Duties and Responsibilities:

In the Field Daily

On the jobsite for 4+ customers per day
On-site Work Orders, customer service, and follow-ups
Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

Customer Service and Communication

Display world-class customer service for tenants and property management staff
Track work progress and notes in our CRM/Dispatch tool
Communicate with support team with questions

Follow Repair Process

Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity

We are looking for someone who has experience in making or repairing furniture. You will use your background in carpentry or fine woodworking. Having a good understanding of the different finishes such as lacquer, varnishes, oils and blends is very helpful when assessing how to repair a damaged piece of furniture.

Preferred Qualifications:

Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
Experience working in facilities maintenance can be a big plus, but is not required
An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
Willingness to commit to learning a skill that may take months to master.

What We Value:

Attention to detail
Enjoy working with a team
Ability to manage your own schedule
Customer service experience
Excellent work ethic

Compensation: $19.00 - $23.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

Put Relationships First
No Jerks
Be Humble

Be a Problem Solver

Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve

Trust the Process

Be Organized
Be Teachable
Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

(if you already have a resume on Indeed)